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Before you write
Three things to do first
A two-minute check sometimes saves a two-day wait. Glance at these before you hit send.
- Tip 01
Check the FAQ first
Most questions are already answered on the homepage FAQ or in the install guide. A quick skim often saves a day of waiting.
- Tip 02
For install help, include device info
Phone model, Android version, and the exact error message. These three lines let us reply with a working fix in the first email.
- Tip 03
For security reports, include reproduction steps
Tell us what you observed, what you expected, and how a reader could reproduce it. Anonymous reports are fine. We will not ask who you are.